Your Information, Handled Honestly
Effective Date: August 1, 2026·Last Updated: August 1, 2026
1. Information We Collect
When you contact us, request a quote, schedule an appointment, or communicate with us, we may collect:
- Name
- Mobile phone number
- Email address
- Service address
- Information submitted through forms on our website
- Communications you send to us, including text messages
- SMS opt-in and opt-out records
Information collected automatically
Like most websites, we and our service providers collect certain information automatically when you visit the Site, including IP address, browser type, device information, pages viewed, referring pages, and general location. This helps us understand how the Site is used and improve it.
2. How We Use Your Information
We use your information to:
- Schedule consultations and appointments
- Provide window, door, and siding replacement services
- Send appointment reminders and project updates
- Respond to customer inquiries and support requests
- Send marketing and promotional messages if you have provided consent
- Improve our services and customer experience
- Comply with legal obligations
3. SMS Communications
If you provide your mobile phone number and consent to receive text messages, Homestead Energy may send you messages related to:
- Appointment reminders
- Scheduling updates
- Project notifications
- Customer support communications
- Promotional offers and special announcements
Message frequency may vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchase.
4. SMS Consent and Data Sharing
We do not sell, rent, or share your mobile phone number, SMS consent records, or opt-in information with third parties for their own marketing purposes.
We may share information with service providers that help us operate our business and deliver SMS communications. These providers are only permitted to use your information to provide services on our behalf.
5. Cookies, Analytics & Advertising
We use cookies and similar technologies on the Site to analyze traffic and improve your experience. Our service providers may include:
- Google Analytics — to understand how visitors use the Site. Seepolicies.google.com/privacy.You may opt out using the Google Analytics Opt-out Browser Add-on.
- Google Ads and remarketing — to show our ads to people who have visited the Site. You can manage ad personalization atadssettings.google.com.
- Meta (Facebook and Instagram) Pixel — to measure advertising performance and show relevant ads on Meta platforms. You can manage your preferences in your Meta account settings.
You can opt out of many interest-based ads at optout.aboutads.info . Most browsers also allow you to block or delete cookies, though doing so may affect how the Site functions.
6. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the business — including scheduling, customer relationship management, website hosting, payment processing, and the analytics and advertising partners described above — under obligations to protect your information
- Professional advisors such as accountants or attorneys where necessary
- Authorities when required by law or to protect our legal rights
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as needed to serve you, to meet our legal and warranty obligations, and to resolve disputes.
9. Your Choices and Rights
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us at (816) 607-1141.
You may opt out of marketing emails using the unsubscribe link in any message.
Depending on your state of residence, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of certain processing. To exercise any of these rights, contact us at info@homesteadkc.com or (816) 607-1141, and we will respond as required by applicable law.
10. Children’s Privacy
Our Site and services are directed to homeowners and are not intended for children under 13. We do not knowingly collect personal information from children.
11. Links to Other Sites
The Site may link to third-party websites, such as product manufacturers or review platforms. Their privacy practices are governed by their own policies, which we encourage you to review.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent version, and material changes will be posted on this page.
13. Contact Information
Homestead Energy
1420 NW Vivion Rd Ste 110
Kansas City, MO 64118
Phone: (816) 607-1141
Email: info@homesteadkc.com
Web: homesteadkc.com
