Privacy Policy and Terms & Conditions

PRIVACY POLICY

Homestead Energy,

Last Updated: June 10, 2026

Homestead Energy, ("Homestead Energy," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information, including information collected through our SMS/text messaging program.

Information We Collect

When you contact us, request a quote, schedule an appointment, or communicate with us, we may collect:

• Name
• Mobile phone number
• Email address
• Service address
• Information submitted through forms on our website
• Communications you send to us, including text messages
• SMS opt-in and opt-out records

How We Use Your Information

We use your information to:

• Schedule consultations and appointments
• Provide window and door replacement services
• Send appointment reminders and project updates
• Respond to customer inquiries and support requests
• Send marketing and promotional messages if you have provided consent
• Improve our services and customer experience
• Comply with legal obligations

SMS Communications

If you provide your mobile phone number and consent to receive text messages, Homestead Energy may send you messages related to:

• Appointment reminders
• Scheduling updates
• Project notifications
• Customer support communications
• Promotional offers and special announcements

Message frequency may vary. Message and data rates may apply.

SMS Consent and Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share your mobile phone number, SMS consent records, or opt-in information with third parties for their own marketing purposes.

We may share information with service providers that help us operate our business and deliver SMS communications. These providers are only permitted to use your information to provide services on our behalf.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Your Choices

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at 816-607-1141.

Contact Information

Homestead Energy

Phone: 816-607-1141

Website: www.homesteadkc.com